Your voicemail greetings give you an excellent opportunity to give your brand a personality and provide you with opportunities to make callers aware of special promotions or new products. The trick, of course, is to get your message across in a clear, concise, and professional manner.
Here are several tips to consider when setting up a professional voicemail greeting:
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This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Have your messages proofread by a Snap Recordings script specialist**. Your message will be reviewed and edited for any grammar & pronunciation issues by a professional proofreader before being recorded.
Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.
Answer incoming calls during normal hours with a custom phone greeting specific to your business with routing options to particular departments or employees, or just give callers the information they need.
You can also click View more in Outlook to open the Voicemail folder for more info. Listen to your voicemail at a different speed
A custom greeting helps your business look bigger and more professional. Tresta makes it easy to record or upload the perfect greeting to your phone system.
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In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Be unique in your voicemail greetings, add a human touch when creating the message.
From the customer view in https://admin.webex.com, go to Services, and choose Calling > Features. 2
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Let the customer know that they're being served by a real person, and not an impersonal automated system. Ask a question. “How are you doing today?” “How may I direct your call?” “What can I do for you?” Whatever question you ask, it should let your caller know that you care, and are there for them.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Calls to your phone line can simultaneously ring up to three additional phone numbers. The incoming call will be connected to whichever phone answers first.