In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
5. Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
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Given the choice, a lot of consumers would prefer to send your business a text than leave a voicemail.
If you’re going to ask someone to wait to listen to your automated navigation system, it’s a good call to let them know they’ve reached the right place and to add a little bit of branding and personality to your call. This is the next step of getting the call on the right track.
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
Phone prompts are used in all types of telephony applications. Commonly called “Voice Recordings”, these scripted announcements help callers navigate options using their phones. Whether choosing a preferred language, locating support assistance, or utilizing self-service to access account information, phone prompts can be customized in any configuration. Day & Night Greeting Department Options Account Information Store Locator & Directions Foreign language options
View or edit the Caller ID used when calls are transferred or forwarded out of this auto attendant. 7 Edit Auto Attendant Phone Numbers
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
Hello, (your name) summer home. Some are home, some aren’t. Leave your message at the tone.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Customize your phone sysytem with personalized audio for your outgoing voicemail message, auto attendant menu and menu options.
Voicemail is a service that lets callers leave a voice message for you if you aren't available to answer your mobile phone. There are both free and paid Voicemail options to …
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
- Thank you for calling (Company Name- San Francisco). You have reached us after our offices hours so please select from the following menu options to leave a message.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
We strive to keep you connected, but If an issue with your service occurs, we'll start working on it the same day - even if it requires an on-site visit.