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Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
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Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
Choose words and expressions that complement your business, brand and industry. As an example, a construction company would use words and expressions that convey high quality and solid workmanship; while a florist would use sensory descriptions that arouse smell and beauty.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
Listening to a mailbox full of voicemail recordings can take valuable time out of your day. But hearing each one all the way to the end is necessary in order to get the information from it.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
Thank you for calling BusinessCo. Unfortunately, all our Business Representatives are currently attending to other enquiries. Your call is important to us, so please leave your name, phone number and a short message and we will return your call by the end of the business day. Thank you.
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With over 20+ advanced features, no matter the features that your business needs, Business Voice helps keep the phone ringing and your business productive.
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.
So who your business primarily serves could impact how many customers you lose by not providing immediate service to customers who call.
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All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
But to make them work, you need a business phone system that makes recording, tweaking, and uploading voicemail greetings simple. MightyCall provides such an answer for businesses. With simple, visually-based call flows, adapting your voicemail messages for different seasons, customers, and even different times of day demands no tech knowledge
Assign an existing schedule—Select a previously created schedule from the drop-down.
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