Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
There’s plenty of ways businesses can take advantage of automation and put artificial intelligence to work. But when you ask your customers to talk to a robot, most of them aren’t going to be happy about it.
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Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
Website: https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
Need help recording a professional sounding greeting for your business? Contact us with your pre-written script, and a member of our voice talent team will be happy to record it for you for free.
Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75.
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
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10. Nobody Misses The Clever Answering Machine Message. Connect Your Team All Under One Number, No Matter If They Are Working Down The Hall Or Across The Country.
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Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
6. “Thanks for calling [company name]. You must be calling as you’ve heard about our new [new product, deal, offer here]. We are pretty excited about it, too. Leave us your name, number and the best time to call and we’ll follow up and answer any inquiries you may have. We’re looking forward to speaking with you and updating you on what’s new with [company name]. Have a great day!” Briefly let your callers know about any promotions, updates, or launches you’re having. You might even unknowingly answer their question!Professional voicemail greetings for your business cell phone number