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Back in the day, voicemail was one of the most reliable ways to leave a message when you couldn’t get a hold of someone over the phone. But the way we use phones has changed dramatically over the last couple of decades, and voicemail has largely stayed the same.

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"On Air was wonderful in assisting the creation of our voice prompts. They caught our various script errors and inconsistencies and suggested thoughtful alternatives. Their voice talent was very cooperative and quickly delivered exactly what we wanted. I can definitely recommend working with On Air as they made our process quick and simple "
Website: https://www.mycountrymobile.com/2021/09/09/6-phone-greetings-for-business-that-improve-customer-interaction/ .

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Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.

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Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Thank you for calling BusinessCo. Unfortunately you have called us outside business hours. For more information on our products and services please visit our website at businessco.com.au. Alternatively, please leave your name, phone number and a message and we’ll return your call on our next business day. Thank you.

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Written by Aja Frost @ajavuu

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Examples of Professional Voicemail Greetings. Below are some examples of professional voicemail greetings: Thank you for calling! You have reached the office of [name], [position]. I am currently unavailable to take this call. If this is an emergency, please call my answering service at [number], which is available 24/7.

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    -Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.

    Turn on the New Voicemail Notification switch, and select one of the following: Via email—Select the check box, and enter the email address to send the notification. Via text—Select the check box, enter the phone number to send the notification, and then select the network provider in the drop-down menu. 4 Manage a User's Voicemail Message Storage
    Your phone greeting is often the FIRST contact between a caller and your business. Making a great first impression can influence the callers decision to do business with you. Using our professional voice recording service for your business phone system will convey the professionalism of your company and establish instant credibility with your callers.

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    This finding is important to businesses because it means that your customers are willing to interact with you via text similar to how they would over the phone, in person, or through email. If they trust your business, they won’t mind providing the information you need to serve them in a text. 3) Curbside service accounts for 11% of all text messages sent and received by Main Street businesses

    Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
    Over 1,000 pre-licensed on hold music tracks available to complement your professional phone messages!

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    Create a new schedule—Create a new name for the schedule and select holidays for your organization. Generate Auto Attendant Reports

    If you choose Selectively Forward Calls, you'll need to have at least one rule for forwarding applied for call forwarding to be active.
    Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.

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    Your company greeting should be created with that in mind. A strong company greeting will start the call off right, starting on a positive note while immediately getting people wherever it is that they need to go in your call navigation system.

    voicemail date/time. When retrieving voicemail from the phone (not email or web page) there is no date/time given for when the voicemail was received.
    There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.

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Therefore, as a rule of thumb, it has been advised that business professionals should return calls within 24 hours. If for any reason a prompt callback is not possible, for instance, if it is known that the call may be lengthy and the individual does not have time to talk until another day or so, they should still leave a brief voicemail message to acknowledge receipt of the call and advise when they anticipate being able to have the discussion. Additionally, voicemail messages should be checked at least once a day, if not more.

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In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.

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You can generate a report that lists all inbound calls that reached the auto attendant service. 1 2

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Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.

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