46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.
But people don’t like talking to robots. And IVR often forces people to listen to a lot of irrelevant information before they hear the option they’re looking for. And the thing they’re trying to do may not even be one of the choices!
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45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
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Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
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With a small or mid-sized company, you have fewer staff dedicated to answering the phone, and fewer resources to invest in a phone answering service. In fact, the most recent government data indicates that 80 percent of US businesses are “nonemployers,” meaning a single person runs their own company and doesn’t have any employees.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
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Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling. Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Here are six phone greetings that will enhance customer interaction. … If the customer is calling a support line because they're not having a …
And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.