10. Nobody Misses The Clever Answering Machine Message. Connect Your Team All Under One Number, No Matter If They Are Working Down The Hall Or Across The Country.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
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Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
Let the customer know that they're being served by a real person, and not an impersonal automated system. Ask a question. “How are you doing today?” “How may I direct your call?” “What can I do for you?” Whatever question you ask, it should let your caller know that you care, and are there for them.
Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
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Having experienced multiple "small business phone systems" (AT&T hard wired system - OK, AT&T SynJ wireless system - TERRIBLE, and a vTech system - almost as terrible) and for basically the same price plus a little bit of configuration time, the Grandstream products worked better, had more features and had much better sound quality than the others. I hope this helps. I bought this system for my office due to the affordable price. It initially had some problems with calls cutting out and poor call quality. I was going to return it, but the quality improved for a short while. The problems came back a week later and I had my phone guy look into the phones, wiring, and telecom installation. He said everything else was good but there was a problem with the phones. We hooked up a different system and viola! No more problems.
https://www.callcentrehelper.com/best-customer-service-greeting-phrases-113176.htm
If you choose Selectively Forward Calls, create a rule by clicking Add When to Forward or Add When Not to Forward. 8 9
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability. Oh, and what better way to spread holiday wishes than with a personalized, updated greeting – of course, while at the same time, keeping your clients and prospects in the loop of where you’ll be and when.
This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
Prospects want to feel confident that they have contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too blunt.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
Examples of Good Business Voicemail Messages. It makes a positive difference when you record a greeting message that adheres to the basic elements of good voicemail greetings. Here are some good business voicemail greeting examples: Hello, this is …
2. Google Voice. Google Voice is a top-notch voicemail app. It lets you send free SMS messages to US phones and make international calls at low rates. You can get transcribed voicemail.