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You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.

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10. Nobody Misses The Clever Answering Machine Message. Connect Your Team All Under One Number, No Matter If They Are Working Down The Hall Or Across The Country.
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1. FreedomPop. A few years ago, the idea of free cell phone service seemed impossible. Today, FreedomPop is a leader in the free cell phone movement. You can get started with their Basic Free plan that includes the following perks when you’re not connected to a wifi network
In 2019, Vonage collected 2,010 survey responses asking consumers about their experiences with IVR. 85 percent of the respondents said they had abandoned a call after reaching an auto attendant. They also found that on average, consumers abandoned 27 percent of calls to businesses because they reached an auto attendant. Additionally, 51 percent of consumers abandoned a business altogether after one of these experiences.

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Promote your business to the callers while they're on hold. Inform them of your range of products and services, their benefits and how they can help them. Or just re-enforce your branding with some pleasant background music.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.

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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.

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https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting

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    12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."

    5. Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
    03Hello, this is [your name] of [your company/business]. I’m not able to take your call at the moment. Please leave your details and a quick message and I will get back to you at the earliest time possible. Thanks in advance. This voicemail greeting for work lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you’ll get back to them when you receive their message.

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    If you are going to make your business voicemail greeting humorous in some way, it should be tasteful and aligned to your service or brand. It should not get in the way of giving customers enough information when they call.

    Hello, (your name) summer home. Some are home, some aren’t. Leave your message at the tone.
    -Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.

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    Some people may be uncomfortable leaving voicemails and will hang up instead. You don’t want to lose customers simply because they don’t want to leave messages.

    Website: https://www.macrynvoicegreetings.com/macryn-voicemail-greetings-sample-scripts/
    When your messages are completed, we’ll deliver them to you in the file format compatible for your phone system.

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    You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.

    You can forward all incoming calls dependent on a set of criteria that you define.
    While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.

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In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.

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Join 100k readers and get exclusive VoIP industry headlines delivered to your inbox. Customer Service vs Customer Support: Differences and Best Practices How to Deal With Difficult Customers: Actionable Tips for Call Center Agents & Managers 8 Actionable Ways to Reduce Hold Times

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8. Base Visual Voicemail. Base Visual Voicemail is one of the top-rated voicemail apps till now, developed by Telenet Group. This app was designed with an aim to give you a wonderful experience while checking on voicemails while offering a great range of features to view and manage your calls and voicemails with ease.

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Make it funny! Now not everyone is the funniest comedian, and this time to practice a stand-up routine. No one wants to reach your voicemail just to be greeted with 15 knock-knock jokes. But you can easily add some humor, lighten up the tone a bit and try to leave people with a smile. Of course, keep it light – no dark humor here.

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