Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
Call Center Greetings · “(Company) Product Support, this is (name). How may I assist you?” · “Thank you for calling (company). This is (name), …
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Custom Greeting—Upload an audio file, or record a greeting using the recording function.
Solution: Have all voicemails automatically emailed to you as sound files. This also ensures you are notified quickly when any new voicemails are left. Spectrum Business Voice offers this as a free service to its customers. Voice messages are attached to the emails as mp3 sound files, and recipients simply click on the email attachment to start listening.
08You’ve reached the voicemail of [your business/company]. We are under new management and will be hosting a re-opening on [dates] where you can come and meet the team and have a chance to learn more about our enhanced services and new products. To leave a voicemail message, press the # key and someone from our team will call you back within 24 hours. This voicemail greeting is used to communicate information regarding changes to any business activities. It specifies how customers can communicate and do business with you, during any transition time.
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Turn “Thank you for calling” into “Thank for your calling PATLive.” You can then add a tagline, or pepper in branded language that your audience would appreciate. My local Kay Jewelers, for example, would answer every call with “Thank you for calling Kay Jewelers, home of the Leo Diamond,” and women’s clothing company Adore Me starts their greeting by calling callers “Adorables,” which is what they call their customer to create an inclusive, exclusive feeling.
Listening to a mailbox full of voicemail recordings can take valuable time out of your day. But hearing each one all the way to the end is necessary in order to get the information from it.
VirtualPBX understands that every business is different and has their own unique set of needs. That said, we make it easy to find the best phone plan to fit your budget and business needs. Get started today by shopping for your perfect phone plan…you could be up in running in as little as 15 minutes. Just click below to discover the different phone plans and features we offer. Help Sign Up Log In My Account Log Out Custom Greetings Record or upload your custom business greetings for voicemail, directions, business hours and more. Record messages directly over the phone, or upload your own custom audio files
Ideal for business PBX voicemail messages and after-hours Voice 2 Email service. Record custom messages to cover public holidays and temporary office closures.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
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Given the choice, a lot of consumers would prefer to send your business a text than leave a voicemail.
We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.