4. Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?… long pause and beep sound.
Below are some of the most common phone systems and the standard steps to follow when updating your phone system greetings for Christmas. Your team would’ve been trained on this process, but bear in mind that your system may be set up slightly differently based on your programming requirements at the time of installation.
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The following must be considered before configuring this feature:
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
Though Grandstream may not be a well-known brand found in stores, you won't be disappointed in the quality and the feature-set of this system. Unlike other "small business systems" (like those from AT&T or VTech) which utilize your existing phone lines and proprietary technology to act as a business phone system right out of the box, this system will require some configuration and setup. It is a fully-functional VoIP phone system with PBX functionality (think "press one for this...two for that...", voicemail, call transfers, music on hold, connecting multiple physical locations together, etc.) If you are familiar with Asterisk and FreePBX, this system will be mostly familiar to you.
Well scripted and produced professional phone prompts provide efficient navigation, valuable information, and answer frequently asked questions, freeing your staff to assist callers and grow your business.
You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
VoIP RequirementsVoIP RemediationVPN for VoIP ServiceNetwork Health CheckNetwork MonitoringNetwork Bandwidth
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“Good morning and thank you for calling Orange Theory Fitness, this is Julia speaking. How can I help you reach your fitness goals today?”
"On Air was wonderful in assisting the creation of our voice prompts. They caught our various script errors and inconsistencies and suggested thoughtful alternatives. Their voice talent was very cooperative and quickly delivered exactly what we wanted. I can definitely recommend working with On Air as they made our process quick and simple "
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
Feel free to add a personal touch to make your voicemail greetings fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
If you are looking for customer service phone greetings, simply check out our links below :
Feel free to add a personal touch to make your voicemail greetings fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.