After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
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Record and play the message while the caller is waiting to be connected. An excellent way to professionally introduce your business to the callers and set it apart from the competitors.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
3. AT&T Voicemail Viewer. In case you still have a landline phone with voice mail function, AT&T Voicemail Viewer will help you even remotely track calls and messages.
New guests to Eric Fisher Salons in Wichita, Kansas, also receive a special surprise: “To monitor the quality of the client experience we email new guests a thank you with a video-taped message from owner Eric Fisher and a link to complete a survey.” customer service salon business Salon Today 200 MoreSalon Management Salon Management Bookmark + Dvyne Beauty Lab Evolves to Stay Successful
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
Whatever holiday voicemail greeting for business you decide to create for your office will definitely fall on your own personality, taste and environment. Just remember to follow some simple rules and to remain professional, you wouldn’t want to scare callers away without even a chance to speak to them directly! The Holidays offer a unique opportunity to extend the person ability of our greetings even further, and you never know, might just help you land your next deal.
Some people may be uncomfortable leaving voicemails and will hang up instead. You don’t want to lose customers simply because they don’t want to leave messages.
Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
These great places will give you a free voicemail box or will accept faxes. Check them out! Want a free fax and voicemail line? Sign up for j2 FREE and get your own dedicated phone number to accept faxes and phone calls. Sign up free today! Title.