In the end, it’ll be down to you or your team to record and customize their own personal greeting. Depending on the overall culture and identity of your business, it might make sense to engage customers with a friendlier, warm and fun holiday greeting – while others might benefit more from clean cut, down to business explanations of schedule changes. , to get you started, here are a few quick templates to build off of. Feel free to tailor, change, customize or completely start from scratch! These could of course be used for your own individual office greeting, or your entire company’s greeting.
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
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When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
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If you are planning to take off some time for the holidays, instead of leaving a voicemail greeting, another option is to hire a live answering service to handle your missed calls! Enjoy your Christmas with friends and loved ones without compromising your business needs. Recent Posts Never Miss Client Calls with Proactive Legal Answering Services 4 Customer Service Costs Reduced by Professional Answering Services The Benefits of Having a Live Answering Service 24 Hour Customer Service Benefits 3 Ways a Call Center Can Boost Productivity
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
Here, the oncologist is busy consulting a patient, but he/she leaves ways for the callers to fulfill their needs right away. A lawyer’s office needs to maintain professionalism at all times in order to record the perfect voicemail greeting. Let’s look at an voicemail greeting script example.
- Thank you for calling (Company Name- San Francisco). You have reached us after our offices hours so please select from the following menu options to leave a message.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
10. T-Mobile Visual Voicemail. T-Mobile Visual Voicemail is yet another great voicemail tool for your android devices for accessing and managing your voicemails.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
PLEASE NOTE: Business telephones like these can use landlines with our PBX mini-server OR upgrade to our all-inclusive, 100% managed VoIP digital service.