Website: https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Given the choice, a lot of consumers would prefer to send your business a text than leave a voicemail.
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42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
Category: Phone Number, Mobile Phone, Customer Service, Telephone Number, Business Show more
Only one out of every five customers will listen to your voicemail if they don’t recognize your number. With listen rates that low, your response rates are going to be abysmal. If you have a front desk receptionist or another employee making outbound calls, you’re going to have a hard time making that worth your while.
1. YouMail. YouMail is one of the most popular and frequently used voice mail applications. You can also make an individual reply for each contact. Callers will get the information they need to hear from you – for example, you can give the most important people your other contact for communication.
Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
That means when you need a client to send you some paperwork or change their appointment time, they’ll never even know. You just have to keep calling. (Or try a more effective communication channel, like texting.) 21) Only 18% of people listen to voicemails from phone numbers they don’t recognize
Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1200757
Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
Website: https://www.verizon.com/about/sites/default/files/documents/terms/vm_ug_midatlantic_v1r1_o.pdf
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
6. Callcentric. Another option for a business phone number is from Callcentric. They offer a Dollar Unlimited plan ($1.00/month) which allows the user to choose a Phone Number from the following states: New York, New Jersey, Massachusetts, and Illinois.
1. Make sure to use positive and anti-cliche wording; write your message in your own words and unique to your company. Here are a few examples:
2. Hello you’ve reached Matt Grech, I’ll be out of the office for the next few days due to the holidays. Feel free to leave a message, or you can shoot me an email at Matt@GetVoIP if something urgent pops up. I’ll be sure to get back to you as soon as I return to the office. Happy holidays!
Each number can handle 2 simultaneous calls at the same time. You can purchase additional voice channel at $15/channel. 1 voice channel is equivalent to 1 voice call.