This after-hours voicemail greeting lets callers know they’re calling outside normal business hours.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
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Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
Everyone is always in a hurry, so giving them any relevant information or important navigation options upfront is going to be the best way to go. This is particularly important when the company greeting is used with an automation navigation system, where information isn’t as immediate. Can people dial an extension to get to their desired party? Let them know right away.
Recording voicemail greetings for your business or personal life requires a separate list of priorities, because they are being used for two distinct purposes and will be heard by two very different types of callers. I have a friend with two cell phones - one for work, and one for personal calls - and if you call both lines, you would never know it's the same person.
Auto-Attendant System Greeting and Company Name recordings are maintained in their own libraries for easy reference and clean organization for your entire teamView your library and update your recorded phone greeting at anytime, anywhere you have internet accessCreate different daytime and nighttime greetings and use our Day/Night scheduler to automate what your callers hear during different hours of the dayOrder Phone System Greetings or Create Your OwnUpload Your Own Greetings
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
View or edit the Time Zone from the Time Zone drop-down. 6
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Under Additional Settings, choose one or both of the following: Select the Transfer to '0' to phone number check box, and enter the phone number to which callers will be transferred.
Select the function you want to assign to each number or function key on the dialpad.
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
Since we like to give our customers what they want, we’ve been burning the midnight oil looking for a way to make personalized greetings that much easier to personalize.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
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One of the most challenging aspects of writing for speech is optimising text to be read aloud and recorded. On paper, long, complex sentences are easily accommodated. When read out aloud, the same sentences can sound awkward and confusing.