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Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
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The automated personalized greetings allow you to quickly create a voicemail greeting of your choosing that gets personalized to each of your callers. You no longer have to take the time to record individualized greetings, and, you no longer have to use your own voice in the greeting (it’s true, some users simply don’t like to use their own voice!). Never end up like Jason in this vidéo :
Business voicemail greetings should be informative. The first message the customer hears should have the company’s name so they can be sure they have reached the right number.
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
Each number can handle 2 simultaneous calls at the same time. You can purchase additional voice channel at $15/channel. 1 voice channel is equivalent to 1 voice call.
3. Voicemail Greetings For Business. You’ve reached (insert company name.) All of our team members are busy at the moment, but someone will return your call within (insert timeframe) if you’ll be so kind as to leave your name, number, and a brief message.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.