Work from anywhere. LinkedPhone serves the small business community with local & toll-free business numbers that work with your cell phone, desk phone, & laptop. Our mobile app creates a dedicated 2nd number so you can talk & text with clients on the go. Keep your business stuff separate from your personal stuff. Share a common business number with team members. Break free from the desk phone & go mobile. With LinkedPhone, freedom rings! đđąđťâď¸
6. Pre-Recorded Message Playback. The Perfect Single Businessperson Solution. One Mailbox That Can Transfer Your Callers To Any Phone Of Yours, As Well As Voicemail And Fax To Email.
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Ensure that calls are answered and that callers' needs are met. You can add greetings, set up menus, and route calls to an answering service, a hunt group, a voicemail box, or a real person. You can create a 24-hour schedule or provide different options when your business is open or closed.
You may think this is boring, but itâs what works. Leave the sales talk and the promotion for when you call them back. Leaving a greeting is all well and good, but if it has no context youâre going to struggle to stop the person from giving up on you. Make sure people know that theyâve reached the right place. Hello, this is the office of X, the Y department. Please leave your name, reason for calling, and Iâll get back to you as soon as I can. By mentioning the specific department or office theyâve reached, youâre reminding them that theyâve reached the right place, and this is not some generic support department theyâve been redirected to. We talk to lots of different people every day. Make sure you remind people of who you are, and why youâre the best person to handle their call (and more importantly their valuable time). Hello, my name is X, the Senior Manager of Y, Iâm sorry Iâm unavailable right now, but if you leave your number Iâll return your call as soon as I can. Not only have you revealed who you are, but youâve also given them the reassurance that their call is important to you. It leaves the right impression. The order of your words can seriously impact how your greeting is received. Research shows that we remember the first and last items on a list best, so the statements that matter most are those at the beginning and those at the end. Hello, you have reached X. Iâm out of the office at the moment. Provide me with your contact details and Iâll get back to you as soon as I can. Do you see how important the order of the words is? The name comes first and the call to action is last. Most people will put all this important information in the middle of their greeting. It may not seem like a big difference, but it really matters. It can be tempting to try to fit as much information into a voicemail greeting as possible. Donât do that. Sometimes less is more. Try to incorporate some strategic pauses into your greeting, so you can let everything sink in. Hello, this is X from Y. [Pause] I am not available to take your call right now. [Pause] If you are calling about Z, then please leave your name and number and I will get back to you as soon as you can.
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Thatâs why itâs critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Hello! Youâve reached [LinkedPhoneâs Tech Support Team]. We are currently closed but weâre always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue youâre experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press â0â to be connected with our VIP support team]. Thank you.
Is there an average wait of five minutes, but a live chat option online that may be more convenient for them? Itâs ok to mention that, too. Anything that will allow you to best serve your customers should be mentioned upfront, because it gets them where they need to go as quickly as possible, which leads to happier customers in the end.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
25. Hello, youâve reached [your name], [job title] at [business name]. Iâm sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Donât rush through in case the caller wants to write the information down.
Access to our extensive library of over 1000 pre-licensed music tracks. From jazz and classical to meditative and blues, youâre sure to find the perfect background music for your messages.
Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75.
10. Hi Voicemail. Whenever you need a tool to help you increase your productivity and save your personal time, Hi Voicemail may be of interest to you. This application is suitable for working with corporate customers, improving the quality of service and keeping them in touch.
If youâre an entrepreneur or small business owner whoâs debating the benefits of getting a voicemail greeting, keep reading!
14. âThanks for giving us a call! We promise itâs never a bad time for [company name], but youâve reached us after-hours. Please leave us your name, number and the best time to reach you and weâll give you a call when we are open.â Letâs face it, youâre not always open. Yet that doesnât mean you donât want to help your caller. Let them know youâll call them right back when youâre open again.