“Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”
Your phone greeting is often the FIRST contact between a caller and your business. Making a great first impression can influence the callers decision to do business with you. Using our professional voice recording service for your business phone system will convey the professionalism of your company and establish instant credibility with your callers.
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Katy Gassaway and Jentry Petzold, owners of The Black Cat Salon & Spa in Kailua, Hawaii, says one of the most unique things about their salon is their hellos and goodbyes: ""Whenever anyone walks into or out of our salon, everyone, including everyone at the front desk and all the stylists, even those with clients, takes a moment to greet them or thank them. Our friendliness has actually startled some people!"
Website: https://www.mitel.com/document-center/business-phone-systems/mivoice-business/mivoice-business/9,-d-,0/en/mivoice_business_90_vmug
Turn “Thank you for calling” into “Thank for your calling PATLive.” You can then add a tagline, or pepper in branded language that your audience would appreciate. My local Kay Jewelers, for example, would answer every call with “Thank you for calling Kay Jewelers, home of the Leo Diamond,” and women’s clothing company Adore Me starts their greeting by calling callers “Adorables,” which is what they call their customer to create an inclusive, exclusive feeling.
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Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you should be looking for is a balance between the two. Whenever you call someone and their voicemail greeting is playing, it tells you a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
Given the choice, a lot of consumers would prefer to send your business a text than leave a voicemail.
Objective Applies ToProcedure Access Auto Attendant GreetingsUpload GreetingsRecord a New GreetingTest Your Greeting Objective Applies ToProcedure Access Auto Attendant GreetingsUpload GreetingsRecord a New GreetingTest Your Greeting
You can find more information for recording from your phone and sample greeting scripts by clicking Instructions for recording on a phone and Show me a sample script. Edit After Hours Menu Options for Auto Attendants
Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
4. List extension numbers of available departments or employees - whichever is applicable to your organization- so that your callers would immediately select the right option. For example:
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Provides a scheduling capability to forward calls to another number, voice mail or a do-not-disturb announcement during specified time intervals. Multiple schedules can be configured that suit your business needs.