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There are many reasons why there could be a difference here, and neither study has any public-facing information about their sample size or demographics. How long people are willing to wait (or if they’ll even wait at all) could certainly vary from one industry, age group, or region to another.
Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
Composing these types of greetings are fun, but they aren’t applicable for some situations. You may make a funny voicemail greeting for your own personal voicemail box. However, it’s not appropriate for professional or business phones. Here are some humorous examples for you: You have reached [mention your name].
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
Does your company greeting accomplish everything it needs to create a satisfactory customer experience? Let’s take a look at four things your greeting should accomplish, and a few great examples of what this would look like.
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When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Virtual Receptionist allows all calls to be answered automatically - 24/7/365. Set up a customizable greetings that can route your callers to specific departments or extensions, and you can even give your Virtual Receptionist its own office hours with time-of-day scheduling, ensuring your customers hear the right greeting at the right time. Combine with other advanced features like rollover hunting and call queue with hold music that makes the wait enjoyable to ensure you never miss a call again.
Website: https://support.bell.ca/Mobility/Rate_plans_features/How_to_use_Message_Centre
24.Hello, you’ve called [X company]. We are currently unable to take your call. Please visit our company website at [company website URL] to speak to chat with a representative, or email us at [X email address]. If you’d like us to call you back, please leave your name and phone number, and our team will get in touch with you within 24 hours.
“Thanks for calling us here at Sweet Cheeks Boutique! Who may I have the pleasure of speaking to and what can I do for you today?”
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
- Hi, this is (Company Name- San Francisco). Our offices are currently closed; our normal business hours are 9am to 5pm, Monday thru Friday. If you know your party's extension you may enter it at any time, or select from the following options.
Default Greeting—Plays a default greeting for incoming calls.