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A Message On Hold program (MOH) plays to callers waiting on hold or in queue. It features recorded announcements (paragraphs) and music that plays in a continuous loop. All other project types, such as voice prompts for telephony, website audio, voice mail greetings and others, are considered “Voice Productions”. While these projects can feature music in addition to voices, they are delivered as separate files and do not play in a loop.
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Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.
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To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
https://www.ruby.com/answering-the-phone-3-ways-to-make-your-companys-greeting-great/
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Professional business voicemail greetings are significantly different from ones you record for individual use and complete your professional business image. They’re more generic in nature and designed to provide information to the caller while ensuring they leave a message. Where possible, explain when you expect to return calls. Typically, they’re recorded for the following:
You might take this as a good sign: people have realistic expectations, and you don’t have to feel pressure to pick up the phone right away. But the reality is that this means people see phone calls as a big commitment. They’re setting aside a block of time just to ask a quick question. And the bigger the commitment it is to interact with your business, the fewer interactions you’re going to have.
-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
Website: https://www.slideshare.net/voicemailprofessional/best-voicemail-greetings
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Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.
Create recordings as long or as short as you need. Total recording time can vary, but on average, 75 words equals about 30 seconds.
Click Auto Attendant and then select the auto attendant to edit from the list.