Website: https://www.thebalancesmb.com/professional-automated-attendant-scripts-2533702
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
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Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
When no answer—This option forwards incoming calls to voicemail after a specified number of rings.
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
Following the guest’s service at Charisma Inner Beauty in Wichita, Kansas, owners Robin and Bob Wolfe have an inspired way of following up: “To show our guests how much we appreciate them, our service providers are required to send a postcard to each new client. To connect the client to the experience they had in the salon, we spray the postcard with the Chakra Balancing Mist the client chose to experience during their service.”
Not every business has (or needs) text messaging services. But most do by now. If you don’t have text messaging, there’s a good chance that your competitors do—and your target audience will notice the difference in convenience if they interact with you both.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
After the tone, leave your name, number, and tell where you left the money. I’ll get back to you as soon as it’s safe for you to come out of hiding.
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
Does your company greeting accomplish everything it needs to create a satisfactory customer experience? Let’s take a look at four things your greeting should accomplish, and a few great examples of what this would look like.
18. Hello, you’ve reached the voicemail box for [employee name] at [company name]. [Employee first name] has moved onto a different position, but our new [job title, employee name] will be happy to assist you. Please call [number, extension] or leave a message here and a representative will get back to you.
On this page, we’ve provided some script samples and templates of voicemail greetings and auto attendant messages you can use for your business phone, VOIP service, PBX/PABX system as well as cell/mobile/smart phone greetings. If you need help writing your phone scripts and greetings or want to have your phone recordings professionally recorded by a professional voice talent, contact Macryn
You could also just choose to create a fun message for all of your friends in your running group, for example:
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