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You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.
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An example of a voicemail greeting could be, "Hi, You have reached (business name). I'm sorry I missed your call. Please leave your name and best phone number you can be reached at. I will get back to you within 24 hours. Thank you."
"I was unhappy with our service provider for the on hold music – which is listened to by citizens calling 311, Access Calgary, or any other City service or facility. I reached out to a counterpart at WestJet and he referred me to On Air. I must say that the customer service I received from the onset at On Air was night and day from what I had previously been accustomed to. They are extremely responsive, and very customer focused. I even had a late request for some holiday music and I had a new playlist in my hands in less than 24 hours. Fantastic! And most of all, Thank you!" - Kelly Brown, Telecom Engineer, Voice and Video Solutions, The City of Calgary, Calgary, AB
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
Hi {FirstName}, I’m probably on the treadmill right now, so let me know why you’re calling and I will get back to you when I catch my breath!
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Call your home phone number. Press # to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages. (Note: In some areas, the # key will not interrupt the greeting. Try pressing * or 2 instead.)
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
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2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
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1. [FREE] Pre Recorded Answering Machine Messages | HOT. Take a look at these original greetings that will make your friends and family call again and again.
Please leave your message, along with a short message and I will get back to you.
Website: https://www.mycountrymobile.com/2021/09/20/business-voicemail-greetings-and-on-hold-music/
-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.