Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
Let callers know that your business is closed but their call is still important. With after hours business voicemail greetings, you can give them emergency options or a commitment to call them back by allowing callers to leave a voicemail for an employee or department.
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Recording call greetings is really simple as well. You have the opportunity to record the message, play it back, and decide whether or not you want to keep the message you just recorded. This way, you can use as many tries as it takes to make sure that your messages sound professional.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/
You can find more information for recording from your phone and sample greeting scripts by clicking Instructions for recording on a phone and Show me a sample script. Edit After Hours Menu Options for Auto Attendants
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
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In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
One feature of Voice Mail Message Notification Preferences will change in the updated platform—there will no longer be options for the disposition of voice messages related directly to message notification. Instead, messages will be kept as new even though the message may be delivered to an email address.
Category: Cell Phone, Phone Number, Mobile Phone, Contact Support, Business Show more
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
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Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.