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How to Make a Great Company Phone Greeting Business Phone Customer Experience Customer Service Small Business Small Business Blog Small Business Technology Small Business Tips virtual receptionist May 14, 2019 / 4 min read

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Website: https://www.mitel.com/en-ca/document-center/business-phone-systems/mivoice-connect/voicemail
When busy—This option forwards calls to voicemail when the user is already on a call. .

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By default beginning April 2017, voicemail transcription is available for all Phone System in Microsoft 365 users. When you receive a voicemail, the message will be transcribed in the body of the voicemail email you receive in your mailbox. If you do not want to have transcription for your messages, ask your admin to disable it for you.
Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses options might not be the best for you.

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For decades, businesses have been teaching consumers that when they want to get service over the phone, calling is the best way to do it. We display phone numbers online, in phone books, on ads, and in numerous other mediums.
With after hours business voicemail greetings, you can give them emergency options or a commitment to call them back by allowing callers to leave a voicemail for an employee or department. holiday/special event greetings. Create professional phone greetings for specific events and holidays to keep customers excited and connected with your business.

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It’s highly applicable for businesses that want to add a personal touch without having to record individualized greetings. It’s also great for people who want to address their friends and family more uniquely and warmly.

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    What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.

    With that said, we thought it would be a good idea to provide you with a few examples of voicemail greetings. As you read through these, keep in mind that the effectiveness of your voicemail greeting is one-quarter what you say, and three-quarters how you say it.
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    1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.

    Default Greeting—Plays a default greeting for incoming calls.
    Many times, salon voicemail messages only take away from your remarkable customer service and without the wanted result: drive clients in for an appointment. This is why we do not recommend getting into this habit, even if we are fully aware it sometimes seems like the only available option.

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    12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."

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    On this page, we’ve provided some script samples and templates of voicemail greetings and auto attendant messages you can use for your business phone, VOIP service, PBX/PABX system as well as cell/mobile/smart phone greetings. If you need help writing your phone scripts and greetings or want to have your phone recordings professionally recorded by a professional voice talent, contact Macryn

    Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
    Ryan Bozeman is a writer and conversion optimization consultant in Seattle, WA. He works with B2B technology startups, helping businesses find and execute effective content strategies. Any views or opinions represented in this post belong solely to the author. 8 Ways To Build Brand Trust & Make Your New eCommerce Business Look Established Tools, Templates, & Tactics You Can Use To Start, Run, & Grow Your Business 100+ Startup Tools About Us Work With Us Go to UniTel Voice »

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45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.

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Written by Aja Frost @ajavuu

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Each greeting follows the same basic formula, but has different language and uses leading questions to set the tone of the call (and its priorities!) right off the bat.

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