Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
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Professional business voicemail greetings are significantly different from ones you record for individual use and complete your professional business image. They’re more generic in nature and designed to provide information to the caller while ensuring they leave a message. Where possible, explain when you expect to return calls. Typically, they’re recorded for the following:
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
Website: https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545
At Lavish Color Salon in Cleveland, Ohio, Owners Tracey and Anthony Cirino customize how the front desk answer the phones each month. For example, here's what they used in February for Valentine's: "Love is in the hair at Lavish Color Salon, this is Megan, how may I assist you?"
Turn “Thank you for calling” into “Thank for your calling PATLive.” You can then add a tagline, or pepper in branded language that your audience would appreciate. My local Kay Jewelers, for example, would answer every call with “Thank you for calling Kay Jewelers, home of the Leo Diamond,” and women’s clothing company Adore Me starts their greeting by calling callers “Adorables,” which is what they call their customer to create an inclusive, exclusive feeling.
Polite greetings when picking up the phone make the whole call go much easier, even if you're only responsible for handing the phone over to someone else. To greet people on the phone, use formal introductions when you are at work or keep it casual when talking to your friends to have phone calls that start off on the right foot.
https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
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On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold.
Create a new schedule—Create a new name for the schedule and select holidays for your organization. Generate Auto Attendant Reports
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
75 Auto Attendant Script Examples. You probably already know that as the first point of contact with both existing and potential customers, an auto-attendant is a vital part of your business and your brand. Whether customers are calling with questions about how to purchase your product or service, or are calling to find a solution to a problem