To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Call your home phone number. Press # to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages. (Note: In some areas, the # key will not interrupt the greeting. Try pressing * or 2 instead.)
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4. List extension numbers of available departments or employees - whichever is applicable to your organization- so that your callers would immediately select the right option. For example:
Block incoming calls from up to 32 selected phone numbers as well as all callers who do not show their Caller ID information. Those callers can dial *82 to allow the Caller ID information to show when calling your number while this feature is active.
2. Visual Voicemail & Missed Call Alerts – InstaVoice. InstaVoice is the only application on the market that allows you to manage not only incoming but also outgoing voice mail.
Voicemail plays an essential role in business operations. It captures all the missed communications from your customers so your employees and departments can respond to them quickly.
According to AT&T’s 2016 data, “150 million texts are sent to landline numbers every day, even though many of those lines are not text-enabled.”
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Custom Voicemail Greetings: Our pre-recorded on hold messages are available in 9 languages spoken by native speakers. We custom produce highest quality voicemail messages, IVR messages, on hold messages and announcements based on your individual scripts in multiple languages. We are looking forward to your call.
33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
Auto-attendants, telephone messages and voicemail greetings that are created and produced quickly! Voice over services - Phone Greeting Demos To get started - Email your script for a quote. And choose a narration style from the demos above.
Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
Our Unlimited Users and Unlimited Minutes Plans give you full control over your Voicemail:
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
If you are a System Administrator, you may use your own recorded phone greeting and upload it at any time.
“I don’t know who you are but if you don’t let my daughter go now, I will find you; I will kill you. Please leave a message.”