For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
Professional voicemail greetings for individual departments can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-up by providing them with the assistance or call back they need.
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In 2016, Twilio surveyed 6,000 consumers across seven countries to understand how people prefer to interact with businesses. Their sample included 2,000 men and women from the US between the ages of 18 and 55. They found that the vast majority of people want to interact with businesses via messaging, where they don’t have to waste time waiting on hold, and they can still expect a quick response.
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I …
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Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
5. Away/Vacation Voicemail Greeting Samples. “Hello, this is [Name] at [Company.] I will be out of the office for the week of [dates]. Please leave your name, number, and the reason for your call, and I will reply within 24 hours of my return. If you prefer, you can try me on my cell, [number].
If your businesses has employees who work from home or on-the-road, or if you require a system to interconnect multiple address locations, please complete a quote request on our website or simply give us a call at 1 (877) 877-9473 and allow us to build a custom quote proposal — including local installation, if you want.
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Ryan Bozeman is a writer and conversion optimization consultant in Seattle, WA. He works with B2B technology startups, helping businesses find and execute effective content strategies. Any views or opinions represented in this post belong solely to the author. 8 Ways To Build Brand Trust & Make Your New eCommerce Business Look Established Tools, Templates, & Tactics You Can Use To Start, Run, & Grow Your Business 100+ Startup Tools About Us Work With Us Go to UniTel Voice »
You might be if you don’t have your auto-attendant and after-hours business voicemail greetings set up properly to handle calls that come in from customers when your business is closed. Most businesses have their phone system configured to automatically play a recording if you try to call their office when they’re closed.
3. FreedomVoice. You get a 30-day free trial with FreedomVoice but you have the option of getting a vanity business phone number instead of a randomly assigned toll-free or local phone number.
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
For over 50 years, Gartner has been providing business executives with expert insights into a wide range of industries. They conduct original research on a massive scale, and in 2016, they reported that “various sources” had seen SMS open rates as high as 98 percent, whereas with email, you can expect open rates to look more like 10 to 20 percent (depending on your industry).
Prospects want to feel confident that they have contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too blunt.