Your company greeting should be created with that in mind. A strong company greeting will start the call off right, starting on a positive note while immediately getting people wherever it is that they need to go in your call navigation system.
2. Hello you’ve reached Matt Grech, I’ll be out of the office for the next few days due to the holidays. Feel free to leave a message, or you can shoot me an email at Matt@GetVoIP if something urgent pops up. I’ll be sure to get back to you as soon as I return to the office. Happy holidays!
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The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.
Equip your business with support for all your essential business tolls and devices
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Hello! You have reached the voicemail of John Doe . Please leave your name, phone number, and a brief message and she will return your call as soon as possible. Thank you and have a great day.
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
The first impression callers experience. Make sure the phone prompts that welcome and guide the callers are clear, concise, and professional, with a voice that matches your brand and culture. You may not get a second chance.
In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings