6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
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You can choose a voice that is best-suited for your business and can deliver a warm and professional greeting. Your callers don’t want to hear a cold and indifferent machine voice.
"On Air once again delivered in a short time-frame and also ensured that all recordings are of immaculate quality. Many thanks and appreciation to them for their effort! I am very happy with the outcome – nice to work with On Air!" - Roline Malan, Learning & Development Advisor, MNP, Calgary, AB
8. We could be in, we could be out. You could leave us a message and later find out.
We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
When setting voicemail for a busy day, remember to: Always begin with an introduction. Start with your full name followed by the official name of your salon. This assures your customers that they have dialled the right phone number. If you have more than one salon, specify which one they reached (“It is Day Spa Dahlia on Green Lane, 17” ).
Prepare for alpha test of Beep Software revision 1.05. Counting down to test: 5… 4… 3… 2… 1…
After the tone, leave your name, number, and tell where you left the money. I’ll get back to you as soon as it’s safe for you to come out of hiding.
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For customers in the Asia-Pacific region, the Caller ID Name field is auto-populated with the User Name. You cannot modify the Caller ID Name field. 1
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
Many times, salon voicemail messages only take away from your remarkable customer service and without the wanted result: drive clients in for an appointment. This is why we do not recommend getting into this habit, even if we are fully aware it sometimes seems like the only available option.
"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
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Have your messages proofread by a Snap Recordings script specialist**. Your message will be reviewed and edited for any grammar & pronunciation issues by a professional proofreader before being recorded.
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