Written by Aja Frost @ajavuu
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1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.
From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. SALES SUPPORT
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Professional phone greetings, prompts & messages on hold can be used for any company type and industry, from banking to medical.
Solution: Voicemail should be a part of your company’s overall phone system, Baldwin says, so you can maximize functionality and integrate it with other tools and business applications. “If your voicemail is separate because it’s stored solely on your mobile phone, you need to get it off that and put it on the messaging app that comes with your business voice phone service,” he says.
In the side panel, beside General Settings, click Manage.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
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Select Phone Features. Under Call Forwarding, look for the 10-digit phone number following Forward to Voice Mail. That 10-digit phone number is your access number. Note: Keep in mind that when calling into voicemail remotely, you may incur additional access charges for non-local calls, hotel services charges, or cellular charges.
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A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.