Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
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15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
by Shauna Geraghty · “Thank you for calling X, where customer service is our priority.” · “We are currently unavailable to take your call. Please leave a message or …
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
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Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
General voicemail greetings are usually played when no message has been set. … I can’t answer the phone right now, but if you leave me a message with your …
Each greeting follows the same basic formula, but has different language and uses leading questions to set the tone of the call (and its priorities!) right off the bat.
When no answer—This option forwards incoming calls to voicemail after a specified number of rings.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
-Hello. I’m sorry I didn’t answer your call. I’m just waiting for more important people to call. If I hear your message and deem you worthy of the title “important,” I will think about calling you back, but for now. Bye! -Beep-
You already know the importance of staying in touch with your customers, whether they’re down the street or across the ocean. More than ever expanding into international markets is necessary for many growing businesses - and Business Voice offers competitive per-minute rates so international calling doesn’t have to be expensive.
-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
“Hello, it’s me. I was wondering if after all these years you’d leave a message at the beep. Hello, can you hear me? I’m in California dreaming about the message that you’ll leave. Hello from Ellen.”
With the ability to grow to huge capacities, the Yealink is a great all-around solution for small businesses, churches, retail, manufacturing, and small or large schools that desire an affordable but highly expandable solution. It offers the ability to connect multiple locations together for calling from store-to-store, for example.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.