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How to Make a Great Company Phone Greeting Business Phone Customer Experience Customer Service Small Business Small Business Blog Small Business Technology Small Business Tips virtual receptionist May 14, 2019 / 4 min read
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Alerts you with a special tone when someone else is calling you while you are already on the phone.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
10. Hi Voicemail. Whenever you need a tool to help you increase your productivity and save your personal time, Hi Voicemail may be of interest to you. This application is suitable for working with corporate customers, improving the quality of service and keeping them in touch.
7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.
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Selection of pre-recorded phone greetings and on hold messages: In order to select your desired phone message, please follow steps 1,2 and 3 in order . Our pre-recorded message packages are available in all common audio formats (mp3 / wave / alaw / ulaw / 16bit / 18bit). Special audio formats are …
Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.
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The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
With Santa fast approaching and Summer vacations just around the corner, it’s time to start thinking about and planning your office break messages.
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
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Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
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