As a part of branding and reputation of your business, one of the most underestimated details of your communication strategy is your company's voicemail greetings. Your business should be able to effectively explain your operating hours, right department to contact etc to your existing & potential customers without being boring or complicated.
A standard recording includes up to 75 words and is up to 30 seconds in length. It includes a WAV File that can be uploaded onto most PBX systems and for use with inbound numbers. For a tailor made recording including on-hold promotional messages with background music please call 1300 00 1300 or CLICK HERE.
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In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
Of course, you NEED a voicemail greeting for the times your salon is closed at least. Here’s a checklist of best practices.
Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
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35. Hi, you’ve reached the voicemail of [your name] at [your company]. I’m away from my desk, in a meeting or on the other line. Please leave your name, number and a brief message after the tone and I will get back to you as soon as I can.
You can review your latest bill statement from Cox Business. If you notice the phrases, “Standard Voice Mail,” “Group Voice Mail,” “Extension Voice Mail,” or “Related Services,” you use Cox Business voice mail. You must have a Cox Business voice line, trunk, or VNS service to subscribe to Cox Business Voice Mail. From a desk phone, VoiceManager or IP Centrex users can access their voice mailbox by dialing “*298” or “*86”. Depending on how their line and caller ID is configured, the user may just be prompted for their PIN, or they may be prompted for the 10-digit telephone number (TN) and the PIN. (Click here for more details.) This provides access to the voice mail main menu.
Other employees can set up extension mailboxes individually; however, an office administrator can set up two or more mailboxes and navigate between them.
6. Adele Sings Hello as an Outgoing Phone Message. A great way to incorporate a fun voicemail greeting in today’s age is re-writing the lyrics to a current billboard topping hit.
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
So how do consumers interact with businesses over the phone? What do they want? What are businesses doing? What’s working well for other organizations?
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
This is the perfect voicemail greeting example for a department’s secretary to let those callers know that their message will be delivered when you get back.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.