Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
In order to ensure customer satisfaction, it is not only important how a business records their outgoing voicemail greeting, but also how they respond to incoming messages. It has been reported that most individuals do not mind leaving voicemail messages, but they can often become frustrated and disheartened when a business does not return their call in a timely manner or ignores the voicemail altogether.
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One of the most challenging aspects of writing for speech is optimising text to be read aloud and recorded. On paper, long, complex sentences are easily accommodated. When read out aloud, the same sentences can sound awkward and confusing.
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
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10. Hi Voicemail. Whenever you need a tool to help you increase your productivity and save your personal time, Hi Voicemail may be of interest to you. This application is suitable for working with corporate customers, improving the quality of service and keeping them in touch.
Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.
Years ago, eVoice surveyed consumers about whether or not they listened to their voicemail, and 67 percent of the respondents said they do not listen to messages that come from business contacts. They recognize the number and even have it saved in their phone, but they ignore the voicemail.
Below are examples of what to say in a voicemail message. Whether recording the message for a personal phone or a business line, these ideas will help. Using humor is appropriate in some situations, but humor should be avoided in situations including serious businesses where reputations could be damaged or people could become upset.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
To make it easier for you to record separate greetings for your specific target audiences that call in to you, we have a system that you can use to create unique call greetings and customize your messages for specific audiences.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
- Hi, you have reached (company name). Sorry, we cannot answer your call at this moment. Please leave a message after the beep and we will return your call as soon as possible.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
Be unique in your voicemail greetings, add a human touch when creating the message.
Here’s what you should know about how consumers use and think about phone calls with businesses. 10) 60% of consumers choose to call local businesses after finding them on Google