The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
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To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
From the customer view in https://admin.webex.com, go to Users and select the user you want to configure voicemail message storage for.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
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Those missed calls add up. And if you’re a small or medium-sized business, you can’t afford to waste so many opportunities to serve customers and close sales. Your inability to answer calls could be holding back your business.
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Business voicemail greetings should be informative. The first message the customer hears should have the company’s name so they can be sure they have reached the right number.
Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
Website: https://www.slideshare.net/TalkdeskInc/9-professional-phone-greetings-for-your-business
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In the side panel, under Business Hours Auto Attendant click Schedule.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
"This message is AMAZING! Exactly what we were looking for and we couldn’t be more impressed. Thank you very much! "