"We are very happy with the quality of the translations and voice prompts On Air offers. On Air has a great selection of voice talents in all languages and customer service has been excellent which is why we have been using their services for the last 10 years." - Fylakti Baris, Operations, T3 Telecom Software, South Orange, NJ
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This season is all about face framing—creating bold, statement-making bright pieces that light up the skin and accentuate the haircut. Color expert, educator and Color Space™ co-founder Lupe Voss demonstrates a modern take! Salon Management Bookmark + Keratase Treatments and H2O Salon Northshore: Perfect Partners
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When your messages are completed, we’ll deliver them to you in the file format compatible for your phone system.
1. Answer your phone with a "Hello" if you don’t know who it is. Phone calls from numbers you don’t know could be a variety of people: friends, neighbors, family members, or acquaintances. To keep it neutral, answer your phone with a simple “hello?” if you aren’t sure who is calling. This gives the caller a chance to identify who they are right away. Keep your tone light and neutral as you answer the phone.
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
Other employees can set up extension mailboxes individually; however, an office administrator can set up two or more mailboxes and navigate between them.
You can generate a report that lists all inbound calls that reached the auto attendant service. 1 2
The greeting can begin with an appreciation for the call or business. This helps customers feel valued and cared for. Stating the company’s or business’ name and then following it up with the company’s tagline or slogan is a good idea.
Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
This season is all about face framing—creating bold, statement-making bright pieces that light up the skin and accentuate the haircut. Color expert, educator and Color Space™ co-founder Lupe Voss demonstrates a modern take! Salon Management Bookmark + Keratase Treatments and H2O Salon Northshore: Perfect Partners
"These sound great. Thanks for the excellent service. We'll be using you again in the near future. Many thanks."
3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.
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A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.