You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
When you’re ready to record your recorded phone greeting, simply select the phone number you would like to be reached at and you will be called to begin recording. The process is much like recording a voicemail message on any phone – try as many times as you like, and once you’re satisfied, save your recording.
.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
The information you want to put in your voicemail greeting should be concise enough for your prospects to get every bit of information they need. Leave the relevant information in a clear and precise manner.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Get a first class custom voiceover message for voice mail, on-hold announcements, after-hours greetings and more—utilizing professional voiceover talent with years of commercial broadcast and telephone recording experience.
BUSINESS HOSTED VOICE It’s easy to stay connected with your customers and employees with Business Hosted Voice. A complete turnkey voice package ideal for small to medium sized businesses. Everything is hosted and managed in the cloud - helping you cut costs, minimize technical complexity and stay flexible.
Have you ever been in a situation where you talked to your customer, and the call quality dropped suddenly? Do your clients often experience choppy voices or echoes during the call? If yes, then your business calls are suffering from call latency. You need to... 5 Benefits Your Dental Practice Management Software Must Come With
Here’s what you should know about how consumers use and think about phone calls with businesses. 10) 60% of consumers choose to call local businesses after finding them on Google
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1193153/
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
Users can choose to change these settings in the Calling User Portal. Any changes made to these settings from the user will be reflected in both the Calling User Portal and Control Hub. Configure Additional Voicemail Settings for a User These additional settings can be configured with other voicemail settings for users in Control Hub.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
Sample Vacation Voicemail Greeting: Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Sample Holiday Voicemail Greeting: Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”