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1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
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(This is why so many businesses use Numa to automate repetitive interactions—so every customer gets served.)
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
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Business voicemail greetings should be informative. The first message the customer hears should have the company’s name so they can be sure they have reached the right number.
Voicemail messages complete your professional image. Whether you are using your cell phone as a mobile office or desire a unified sound for all of your employees, voicemail greetings recorded by a professional voice over talent provide the missing element.
You’re ready to write up the company greeting that your staff and call center agents can use to best serve your customers.
5. Pre-Recorded Voicemail Drop Software. Leave Me Your Name, Number, And Reason For Call After The Beep. Call Me On Your New Number And I Will Try To Take Your Call.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Are you on the hunt for more great business tips? Why not take a look at some of our other blog posts, like how to waste less time and boost efficiency? And remember, you can always get in touch with all your queries.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
Katy Gassaway and Jentry Petzold, owners of The Black Cat Salon & Spa in Kailua, Hawaii, says one of the most unique things about their salon is their hellos and goodbyes: ""Whenever anyone walks into or out of our salon, everyone, including everyone at the front desk and all the stylists, even those with clients, takes a moment to greet them or thank them. Our friendliness has actually startled some people!"