You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
View or edit the Time Zone from the Time Zone drop-down. 6
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For example, some companies may give each employee their personal phone number and voice mail, which means you should make your message more personal and individual. However, some organizations only have one phone number and an …
If you are in Canada, call your 10-digit business number, or call 1-844-310-9898 toll free. Press star (*) during your greeting, then enter your password; or. If you are outside of Canada, call your 10-digit phone number, or call any of the below voicemail access numbers (international long …
Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the # key. [If no response after a few seconds] Goodbye. Voicemail Greeting
On the Basics page, enter the following information, and then click Next. 4
1. Make sure to use positive and anti-cliche wording; write your message in your own words and unique to your company. Here are a few examples:
Holiday Greetings. Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message. 8. Advertise Holiday Sales
Edit the Primary Phone Number and/or Extension. 5
“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
Tresta makes it easy to record new greetings directly from your web browser – no special software or equipment required.
3. Always apologize for not being able to take their call Provide a sincere assurance that somebody will get back to them as soon as possible. For example:
#DidYouKnow Katharine’s voice inspired other great performances in the film industry? In The Lion in Winter, Katharine Hepburn played the mother of actor Anthony Hopkins. Hopkins later said that Hepburn's voice was, in part, the basis for Hannibal Lecter's voice in Silence of the Lambs.