8. We could be in, we could be out. You could leave us a message and later find out.
With most businesses closing for at least the Christmas-New Year break, it’s important to be prepared and know how to change the messages your prospects and customer hear when they call your business during that period.
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Voicemail and phone settings while working remotely As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely. The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a standard format to […]
-Hello. I’m sorry I didn’t answer your call. I’m just waiting for more important people to call. If I hear your message and deem you worthy of the title “important,” I will think about calling you back, but for now. Bye! -Beep-
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8. We could be in, we could be out. You could leave us a message and later find out.
Like this blog? You may be interested in our blog on integrated telephone system features.
Despite the popularity of calling businesses, consumers have their frustrations with this channel. Accenture surveyed 13,168 consumers across 33 countries, and they found that “91 percent [of] respondents are frustrated that they have to contact a company multiple times for the same reason; 90 percent by being put on hold for a long time and 89 percent by having to repeat their issue to multiple representatives.”
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8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …
Professional voicemail greetings for individual departments can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-up by providing them with the assistance or call back they need.