A business’ voicemail greeting is often the first point of contact with a business’ customers. Getting this greeting right can make a business sound professional and trustworthy. A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone. …
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
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9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
It’s highly applicable for businesses that want to add a personal touch without having to record individualized greetings. It’s also great for people who want to address their friends and family more uniquely and warmly.
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Assign a Voicemail box for every user and group on your planReceive notifications through email and phoneRecord custom messages to address your callersPlans and Pricing
Professional voicemail greetings for individual departments can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-up by providing them with the assistance or call back they need.
11. Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.
Your company greeting should be created with that in mind. A strong company greeting will start the call off right, starting on a positive note while immediately getting people wherever it is that they need to go in your call navigation system.
On the Basics page, enter the following information, and then click Next. 4
If you leave us a message with your details, we will get back to you at the earliest possible time. Thank you for calling and have a good day.
Set the days during which your holiday auto attendant operates. You can assign a holiday schedule created previously, or create your own holiday schedule for the auto attendant.
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