Guests calling into Studio Be Salon in Fort Collins, Colorado, are greeted by an auto-concierge designed to educate and entertain, says Owners Ian and Beth Weber: "We get tons of compliments on our phone system and are always thinking of ways to keep iit fresh. Give it a call right now (970-416-0400) and press 4 for a complimentary blowout or 5 for an instant confidence booster." (Editor's note: Go ahead and give it a call, we got Ian and Beth's permission.)
Enter a few details below and one of our team will give you a call back to arrange a discussion in person. Search Our Blog What Every Small Business Owner Should Know About Professional Voicemail Greetings Posted by John Lee
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A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
People get frustrated when you don’t pick up the phone. They also get frustrated when the person who picks up the phone can’t help them, or if they have to wait a long time to talk to someone who can. A phone answering service like a virtual receptionist or call center can help reduce wait times and prevent missed calls, but if they can’t help a caller, your customers will feel like they’re just being passed from one person to another—and most people clearly don’t like that experience.
by Shauna Geraghty · “Thank you for calling X, where customer service is our priority.” · “We are currently unavailable to take your call. Please leave a message or …
Check the Enable extension dialing without requiring a menu item check box to allow callers to directly dial an extension at any time.
06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.
No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is …
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