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Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
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29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
Alexander Graham Bell originally suggested 'ahoy' be adopted as the standard greeting when answering a telephone, before ' hello ' (suggested by Thomas Edison) became common. Business VoIPHosted PBXSIP TrunkingEnterprise VoIPCall Center SoftwareUnified CommunicationsWeb ConferencingTeam CollaborationResidential VoIP
Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.
In 2020, ZipWhip surveyed 1,000 consumers and 1,600 businesses to learn about how they’re interacting on mobile devices. 32 percent of the consumers surveyed claimed they had texted a business and never received a reply. People remember those interactions. And they don’t care what your excuse is. If you ignored them or weren’t able to serve them through their preferred channel, they’re going to find a competitor who gives them what they want.
Many people have a plain vanilla greeting, and often you're not even sure if you reached a human being or just a machine. "Hi, you've reached 555-1212. Leave a message." Who am I calling, and why should I care enough to leave a message with you?
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
You can find more information for recording from your phone and sample greeting scripts by clicking Instructions for recording on a phone and Show me a sample script. Edit After Hours Menu Options for Auto Attendants
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Hello, you have reached the firm of real estate agent X. I am currently in a meeting with a client, but I will get back to you as soon as possible. Kindly leave your name, your reason for calling and your contact number so that I can get back to you at the earliest. If there is any kind of urgency, you can get in touch with me at Y number.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].