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Most telephone answering services will give you the ability to … Automated greeting samples: I like to encourage customers to use IVRs when …
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-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling. Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
If you choose Selectively Forward Calls, you'll need to have at least one rule for forwarding applied for call forwarding to be active.
When people call your main company phone number, a professional sounding greeting helps you welcome callers, creating a great first impression and providing them with any instructions or information you want to share.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
It’s frustrating enough to reach a voicemail… being helpful and friendly will go a long way and reduce annoyance!
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Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
If the company greeting is being used by a live agent, you can use this part of the message to relay information in a quick, convenient way, like “Are you calling regarding our Biggest Sale of the Year?” It gives them information they may not have had otherwise, even if they’re calling for something completely unrelated.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
But if all you're looking for is forwarding your voicemail to an email, then eVoiceMail is the best solution for you. Now you can change your pre-recorded voice message and which email you want your voicemail to be sent to online through our self service portal.
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