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Business Voice helps show your customers what you’re really about ‒ human-to-human connection. With unlimited calling to the U.S., Canada, Puerto Rico and the U.S. Virgin Islands you can connect with customers far and wide for one simple flat rate.
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“Leave a message! Dit dit dit dit dit, dut dut. Dit dit dit dit dit, dut dut… After the beep.”
Access Auto Attendant Greetings Log in to 8x8 Admin Console. Click Auto Attendants. Click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. If you have a holiday schedule set up, select it from the drop-down. Go to Call Handling Menus and select one of the following: Weekdays Holidays Alternate Select one of the following: Open Hours Menu Closed Hours Menu Lunch Hours Menu Click Change to the right of the pre-existing audio file. Note: If no audio file is selected, it will display Select File. Click + Create Audio Files. Upload or record a holiday-specific greeting. Select By Uploading an Audio File to upload an existing audio file from your computer. (Continue below to Upload Greetings.) Select By Calling a Number to Record to record a greeting through a call to your phone. (Continue below to Record a New Greeting.) Enter the Title of your recording. Click the center of your screen or drag an audio file to the Upload your Audio File window. Note: Audio files are limited to 5 MB and must be in an accepted file format: .au, .wav, and .mp3. Click Save.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
3. Business Voicemail Greetings. Hello, you've reached the Sales Department at [X company]. We can't take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
In the side panel, under Business Hours Auto Attendant, click Greeting.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Call Queue with Music On Hold: Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.
Every VirtualPBX user can access their business voicemail messages through several different methods – over the phone, over the internet, and/or an email. With email, we can simply notify you that a message exists, or we can actually send you the message itself as a .WAV file attachment to the email.
No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!