10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Here are 15 business voicemail greetings to keep your clients and boost your credibility:
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Each greeting follows the same basic formula, but has different language and uses leading questions to set the tone of the call (and its priorities!) right off the bat.
You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.
A business voice mail should have several ingredients that inform. Include the name of the person whose extension was dialed, the company’s name and the department. Invite the caller to leave a message; often the caller does not realize she has reached voice mail.
4. List extension numbers of available departments or employees - whichever is applicable to your organization- so that your callers would immediately select the right option. For example:
"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
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It’s frustrating enough to reach a voicemail… being helpful and friendly will go a long way and reduce annoyance!
- Hi, you have reached (company name). Sorry, we cannot answer your call at this moment. Please leave a message after the beep and we will return your call as soon as possible.
Some research has shown that each time you leave a message, the chances of a callback go up about ten percent! Here’s how it works out: 1st voicemail = 11% callback rate. 2nd voicemail = 22% callback rate. 3rd voicemail = 33% callback rate. According to Zoominfo, the average callback rate after one call is just 4.8%.
Answer incoming calls during normal hours with a custom phone greeting specific to your business with routing options to particular departments or employees, or just give callers the information they need.
*Quick Tip* If you have your very own salon app, then make sure you mention that in your voicemail as well! For more ideas on salon app marketing, click here.
Standard delivery is 3-4 business days with 1-2 day rush voice recording available.
Hi. I'm Kerry McCall. Many of my clients call me "The Phone Voice". Daily, I'm recording and producing the phone recordings, mesages and greetings used by businesses and networks nationwide. There's a good chance you've already heard my voice, and I'd like to have the opportunity to help you quickly get the greetings you need.
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.