Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
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Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
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Introduction. When you are on the phone or offsite, Comcast Business voicemail helps you to stay on top of your voicemail so you don't miss an important message. You can access your voicemail by phone or online anywhere in the world. For security purposes, you must use your office phone to set up and activate your voicemail.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
In the side panel, beside Phone Numbers click the number(s) you have assigned.
3. Always apologize for not being able to take their call Provide a sincere assurance that somebody will get back to them as soon as possible. For example:
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
Website: https://www.holdcom.com/script-samples/voicemail-greeting-sample-scripts/
Under Message Storage, select one of the following options:
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Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
Website: https://business.comcast.com/help-and-support/voice/manage-your-business-voiceedge-voicemail-settings