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12. Hi, this is [your name]. I’m away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
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That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
For Forward To, select at least one option from Default Phone Number or add a Different Phone Number. 11
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
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My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:
Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
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Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.