20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
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Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
Along with custom greetings, Tresta includes over 20 powerful call management features at no extra charge.
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
Hello you are talking to a machine; I am capable of receiving messages. My owner (your name here) does not need siding windows or a hot tub, and her carpets are clean. She gives to charity through the office and she doesn’t need her picture taken if your still with me please leave a message and she will get back with you.
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
Website: https://corporatefinanceinstitute.com/resources/careers/soft-skills/professional-voicemail-greetings/
Background noise can make it hard for the person calling in to understand your greeting. Limit the noise around when you record your message!
Despite the popularity of calling businesses, consumers have their frustrations with this channel. Accenture surveyed 13,168 consumers across 33 countries, and they found that “91 percent [of] respondents are frustrated that they have to contact a company multiple times for the same reason; 90 percent by being put on hold for a long time and 89 percent by having to repeat their issue to multiple representatives.”
Work Phone — Cell Phone — Home Phone. If you have a voice mail system in the U.S. or Canada that you can call into to record a voice greeting — which is almost every phone — then you can easily upload your professional voice greeting using our Do-It-Yourself call attendant!
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
by Shauna Geraghty · “Thank you for calling X, where customer service is our priority.” · “We are currently unavailable to take your call. Please leave a message or …