35. Hi, you’ve reached the voicemail of [your name] at [your company]. I’m away from my desk, in a meeting or on the other line. Please leave your name, number and a brief message after the tone and I will get back to you as soon as I can.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
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Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
The information you want to put in your voicemail greeting should be concise enough for your prospects to get every bit of information they need. Leave the relevant information in a clear and precise manner.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
“Good morning and thank you for calling Orange Theory Fitness, this is Julia speaking. How can I help you reach your fitness goals today?”
Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
4. Funny Voicemail Greetings. Hi, you’ve reached [your name] at [X company]. We are busy trying to save the world by [what your company does best]. If you want to learn more about how we do it, please leave us your name and phone number, and we will get back to you as soon as our mission is complete— which should be fairly soon.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Composing these types of greetings are fun, but they aren’t applicable for some situations. You may make a funny voicemail greeting for your own personal voicemail box. However, it’s not appropriate for professional or business phones. Here are some humorous examples for you: You have reached [mention your name].
• Linear Hunting: routes calls to the first idle line in sequential order, starting with the first line in the group to the last line in the group. You specify the order (sequence) of the lines within the group.
Manage business calls, voicemail and text through a separate business phone number on your mobile phone. Overhaul your communications Get in the garage and get a phone system upgrade for your small business Get Me Started
Here are 15 business voicemail greetings to keep your clients and boost your credibility: You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you. You've reached [your name] at [your company]. I'm sorry, but I'm temporarily unavailable.
Block incoming calls from up to 32 selected phone numbers as well as all callers who do not show their Caller ID information. Those callers can dial *82 to allow the Caller ID information to show when calling your number while this feature is active.