In these cases, the agent should always say their name towards the middle or end of the greeting. It reminds the caller that they’re dealing with a real person, and it feels just a little more personal. This can be an important step for rapport building, leading the way to small talk that can make a client feel seen and appreciated. It’s a tiny detail, but it can be an impactful one.
- Hi, this is (company name). We are currently unable to take your call so please leave your name, number, and a message so that we can contact you as soon as possible.
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6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
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7. A Classic Hepburn Answering Greeting for Voicemails. Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting.
Tresta makes it easy to record new greetings directly from your web browser – no special software or equipment required.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
“Hello, it’s me. I was wondering if after all these years you’d leave a message at the beep. Hello, can you hear me? I’m in California dreaming about the message that you’ll leave. Hello from Ellen.”
Enterprise level organizations can use professional voice mail prompts to establish brand and consistency. Smaller organizations and even one person firms can represent themselves as a professional and established organization that understands how to present themselves to the business world and their potential client base.
-Hello. I’m sorry I didn’t answer your call. I’m just waiting for more important people to call. If I hear your message and deem you worthy of the title “important,” I will think about calling you back, but for now. Bye! -Beep-
And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings. 1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever
Some people might be willing to call you again later. But everyone else is either going to just give up or turn to one of your competitors.
In 2020, ZipWhip surveyed 1,000 consumers and 1,600 businesses to learn about how they’re interacting on mobile devices. 32 percent of the consumers surveyed claimed they had texted a business and never received a reply. People remember those interactions. And they don’t care what your excuse is. If you ignored them or weren’t able to serve them through their preferred channel, they’re going to find a competitor who gives them what they want.
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In 2016, Twilio surveyed 6,000 consumers across seven countries to understand how people prefer to interact with businesses. Their sample included 2,000 men and women from the US between the ages of 18 and 55. They found that the vast majority of people want to interact with businesses via messaging, where they don’t have to waste time waiting on hold, and they can still expect a quick response.